Terms & Conditions

Program price is based on the following inclusions:

Education fees to our partners and/or local affiliates, as applicable
Standard lodging occupancy (see Lodging section)
Non-refundable deposit
Departure fees and surcharges
Round-trip airfare, as specified
Airport transfers, as specified
Accommodations during program, as specified
Staff-led city orientations, as specified
Cultural tours and excursions led by local guides or DG staff, as specified
Entrance fees, as specified
Breakfast daily, as specified
Welcome event at the beginning of program
Farewell event and other meals as specified by the itinerary
Transportation between cities and included activities such as buses, cruises, ferries, trains or flights, as specified
Support from DG representatives abroad and local staff, as applicable
Emergency medical and travel insurance
24-hour worldwide emergency service

What does the non-refundable deposit include?

All travelers must pay the non-refundable, non-transferable deposit upon booking in order to complete the enrollment.
The non-refundable deposit includes:
Processing services by DG staff to secure your space in the program
Preliminary reservations with airlines, hotels, and other suppliers

What are departure fees and surcharges?

Departure fees and surcharges are imposed by airlines, governmental agencies and, occasionally, hotels and/or other providers or services to cover such things as federal or foreign government-imposed landing fees, security fees, and energy/fuel increases.

Optional lodging upgrades above standard lodging
Optional excursions
Program extensions, if applicable
Travel Protection beyond what is already included
Beverages and certain meals (except where specified otherwise)
Independent activities, and transportation to and from them
Customary gratuities
Any applicable baggage-handling fees imposed by the airlines (see Flight Information section)
Expenses caused by airline rescheduling, cancellations or delays caused by the airlines, bad weather or events beyond DG’s control (see Flight Information section)
Passport, visa and reciprocity fees
Fees associated with Special Travel Arrangements (See Special Travel Arrangements section)

Based on exchange rates, airfares, fuel prices/surcharges and land costs, all prices are subject to increase prior to the time of booking. All prices are in U.S. dollars. For current pricing, please see our website or contact us for a current quote, in the case of custom programs.

While DG makes every effort to ensure the accuracy of its publications, it cannot be held responsible for typographical or printing errors (including prices).

How does group travel work?

Programs are generally designed for 18 to 30 year olds, as reflected in the pacing, accommodations, activities, and other aspects of the programs. In the event of low enrollment, DG reserves the right to reschedule or cancel a program, at its own discretion. If this happens, DG will offer you a comparable tour and/or departure date with a sufficient number of travelers. If neither of these options is available, you are entitled to a voucher in the value of all monies paid, to be valid for no less than 12 months from the date of cancellation.

What should I know about itinerary modifications?

If improvements can be made to your program itinerary or unforeseen circumstances necessitate changes, DG reserves the right to amend your itinerary prior to your departure and during your program. Reasons that may necessitate an itinerary change include but are not limited to: local or national holidays, special events, severe weather, road closures, or other unexpected conditions. DG will make every effort to minimize inconvenience for our participants; however, such circumstances may require adjustments such as changing the order in which cities are visited on your itinerary, altering your length of stay in a city or country, or using an alternate airport. Other possible changes include departure, arrival or return dates. On certain days, especially holidays and special events, some program inclusions—such as (but not limited to) historical sites, museums, castles, churches, and shops—may be closed or allow limited access. If we are unable to adjust the itinerary to accommodate for local access restrictions to attractions, we will substitute different inclusions. If your enjoyment of the program might be diminished by such minor limitations, it is your responsibility to check with the respective national tourist organizations and/or government agencies before selecting a program.

You will be subject to standard cancellation fees should you choose not to travel on a modified itinerary. If you wish to change the date or destination of your tour, DG must be notified by 90 days prior to departure (see Enrollment section.) After this time, additional fees will be incurred, and changes may not be accepted.

When should I book my program?

We suggest that you book as soon as possible at diversityglobal.org because programs tend to fill up quickly and enrollments are processed on a rolling “first-come, first-served” basis. It is recommended that you enroll with at least 90 days prior to departure; enrollments submitted after this deadline require an additional fee (see Late Enrollments section.) At the time of booking, you should provide your complete first, middle and last names and date of birth as they appear (or will appear) on your passport; this information will be used to reserve your flights and it is your responsibility to ensure accuracy. If you have not yet applied for a passport, you should provide your full name and date of birth as they appear on your birth certificate.

What is the cost of a name correction?

As you are completing the application/registration form online, we strongly recommend that you review your details thoroughly to ensure that your full passport name and date of birth are reflected accurately. If you need to make any changes to this information, it is your responsibility to notify DG at latest 90 days before your scheduled departure. Failure to do so will result in additional airline fees, as described below, and you may be denied boarding at the airport if the name on your e-ticket does not precisely match your passport.

If you need to make any corrections to match your passport name after 90 days prior to departure, it will necessitate that we change your flight reservation, resulting in a minimum service fee of $100 up to the cost of a new published fare airline ticket. This may also result in a different flight itinerary than you were originally booked on, and/or may result in different itineraries from the rest of the group on internal flights.

After enrollment, what happens if I would like to rebook to a different program or departure date?

If you would like to change the date or destination of your tour, you must notify DG in writing of your request by 90 days prior to the departure date of the program on which you are presently enrolled. Your request is subject to approval based on space available for the new trip to which you would like to rebook.

Once approved, your account will be adjusted to reflect the details and current price of the new program, with any applicable fees. You are responsible for paying the full balance reflected on your updated account, and DG’s Standard Cancellation Policy will apply based on either the departure date of the newly selected program or the departure date of the originally scheduled program, whichever is greater.

If you request to rebook to a program in a different semester or year, you must pay a non-refundable $50 service fee at the time of rebooking. You are responsible for paying the full balance reflected on your updated account, and DG’s Standard Cancellation Policy will apply based on either the departure date of the newly selected program or the departure date of the originally scheduled program, whichever is greater.

Can I enroll after 90 days prior to departure?

If you enroll 89 days or fewer prior to departure, you will not receive any Early Bird pricing and will be responsible for any additional costs incurred to secure your late reservation with airlines, hotels, and other suppliers. Your reservation is pending while we check availability. If we are able to secure a place for you on the program, you will receive notification confirming that your reservation is complete, and DG’s standard cancellation fees then apply.

If you are booking 30 days or less prior to the scheduled departure date for your trip, you are required to pay in full at the time of booking and standard cancellation fees then apply. Also, you are not eligible for the 48-hour risk-free period.

It is your responsibility to review entry requirements for the countries you will visit on tour, and to obtain any necessary travel documents, including a passport and any applicable visas, prior to departure. If you are unable to obtain these travel documents for any reason, DG’s standard cancellation policy will apply. Please be sure your passport is valid for at least six months after your tour ends. Non-U.S. citizens especially will need to contact the embassy and/or consulate of their destination countries to ensure they meet specific entry requirements. Remember to check the itinerary carefully for all countries that will be visited (including countries visited in transit). Visit the U.S. Department of State website at travel.state.gov for further information.

Yes, your investment is protected from the unexpected with a Travel Protection plan, included in most of our programs (see specific program description for details). Designed specifically with DG travelers in mind, this plan provides coverage for travelers, including pre-departure trip cancellation protection as well as medical expense coverage during your program (among several post-departure coverages). Additional information is available upon request.

What will my flights be like?

We always do our best to provide the most direct route to your destination. In order to pass on the best overall value to our participants, however, certain routings may not be available, and we cannot guarantee non-stop or direct flights. DG cannot guarantee that you and your companions will travel on the same flights. Seat assignments are generated by the airline and will be provided upon check in. You are responsible for any baggage handling fees imposed by the airline. If a traveler is not satisfied with their flight reservation, DG’s standard cancellation fees apply.

What airports do DG’s included flights fly out of?

DG’s flight inclusions are out of major airports from most regions in the United States. Those airports/cities generally, but not always, include:

Los Angeles (LAX)
Houston (IAH)
Chicago (ORD)
New York (JFK or EWR)
Boston (BOS)
Miami (MIA)
Atlanta (ATL)
Washington, DC (IAD or BWI)

When applying or shortly thereafter, you will be provided with the option to select the eligible airport closest to you.

What if I need to make changes to my flight information after it has been assigned?

Once you are ticketed, you are responsible for any costs associated with changes including but not limited to: name correction, change in gateway, routing preferences or departure time requests. These changes could result in additional costs, most often ranging from $300 in airline fees up to the full cost required to purchase a new published fare airline ticket.

Do I have to travel on all legs of my flight itinerary?

Yes, you must travel on all legs of your itinerary. If you do not travel on a portion of your flight itinerary, the remaining portions will be cancelled by the airline. If this happens, you will be responsible for purchasing a new ticket and any service fees charged by the airlines. If you miss a leg of your flight resulting in a delayed arrival, you will not be reimbursed for the missed portions of the trip.

What happens if my flight is delayed or cancelled by the airline?

DG is not responsible for airline schedule changes, personnel strikes impacting service, flight cancellations, or airline delays due to weather, mechanical requirements, capacity, or any other reason. If your flight is delayed or cancelled, it is your responsibility to work directly with the airline to get re-booked on a new itinerary as needed. Once your new flight is confirmed, you must then notify DG with your updated arrival time. If you are arriving later than your original scheduled flight, you may not be met by an DG representative at the airport. If this is the case, you will be responsible for making your own transportation arrangements from the airport to the first accommodation on your itinerary.

DG is not responsible for costs associated with a flight delay or cancellation, such as (but not limited to) hotels, meals, or additional airline charges. In the event an airline delay or cancellation causes you to miss time on tour, you will not be reimbursed for missed portions of the trip, including but not limited to accommodations, meals, excursions or sightseeing tours.

DG offers travel insurance to participants as noted above.

Are any airports interchangeable?

Flights to and from the following destinations may originate/end at any of the airports in that vicinity. On occasion, you may be booked on a flight itinerary returning to a different airport than the one you departed from. If you have selected one of the following interchangeable airports during your enrollment process and prefer a specific gateway of those listed below, you must communicate that preference to DG in writing up until 90 days prior to departure. Please note that DG cannot guarantee availability and additional costs may be associated to accommodate your preference, for which you are responsible. Your preference may also result in additional travel legs to your itinerary due to routing options available within our contracts with the airlines.

New York: JFK, Newark or LaGuardia
Washington, D.C./Baltimore: BWI, Dulles or Ronald Reagan National
Miami: Miami or Fort Lauderdale
Houston: George Bush Intercontinental or Hobby

When will I receive my flight itinerary?

Your flight itinerary and e-ticket number will be sent to you via the email on file at least 21 days prior to the scheduled departure for your program. DG will provide your itinerary only after your account has been paid in full, and after you have agreed to these Booking Conditions and Release & Agreement.

What if I want to arrange my own flights?

While it is not recommended, you can elect to make your own flight arrangements. To do so you must notify DG that you want to opt out of the flight inclusion. If you select this option, you are responsible for booking your own flights arriving in time for the scheduled start of your tour as published; please review the itinerary closely as program activities often begin on day 2 or day 3 of the itinerary as specified, based on time zone differences and travel times to said destination from your domestic home gateway.
Please note that DG handles all transportation during your program, so any flights between cities mentioned on your itinerary are included as part of your program.

Transfers to and from the airport at your destination are included in the program price for travelers who purchase flights from DG. If you book your flights independent of DG, however, DG will not arrange airport transfers and you are responsible for arranging your own transportation to the first accommodation listed on your itinerary and back to the airport at the end of program.

If it is necessary for DG to change or cancel your travel program in any way (see the Itinerary Modifications section), you are responsible for altering your flight plans accordingly and any costs that result from such changes or cancellations. To avoid these costs, DG recommends that you should not book your own flights or other independent travel arrangements until your trip has been confirmed at 60 days prior to departure.

If you would like to arrive early at your destination, stay behind to explore more, or visit another city, DG can help you to customize your travel itinerary to fit your travel preferences. Requests to customize your itinerary are available for a non-refundable special travel fee of $75 plus any additional airline costs incurred. Please note that options are subject to airline availability and DG cannot accommodate requests to arrive after the scheduled start of the program or to depart before the scheduled end of the program. Your Special Travel Arrangement is personal travel time, without the services of a Program Director or the company of your program group. DG is unable to recommend or book accommodations, airport transfers, sights or transportation between cities for you during your Special Travel Arrangement. You are responsible for making all these arrangements on your own and the associated costs. As noted in the previous section of this document, we do not advise booking your own flights or travel arrangements until your tour has been confirmed at 60 days prior to departure.

How do I submit a request for a Special Travel Arrangement?

You can request a Special Travel Arrangement upon enrollment or until 90 days prior to departure. If DG can confirm your request for a Special Travel Arrangement, your online account will reflect your new travel dates and gateways in addition to a $75 non-refundable special travel fee. Should your reservation incur additional costs with the airlines, a DG representative will contact you to discuss your options.

Special Travel Arrangement Terms & Conditions

DG cannot guarantee that we will be able to accommodate your request for a Special Travel Arrangement. Options are subject to airline availability and additional airline costs, which are the responsibility of the traveler. If you request to fly into or out of a different international gateway, there are often costs incurred. If DG is unable to accommodate your Special Travel Arrangement request, DG’s standard cancellation fees still apply.
DG cannot guarantee specific airlines, routings, or flight time preferences. DG also does not guarantee that you and your traveling companion(s) can be booked on the same flight itinerary. Additionally, please note that if you are traveling with a companion who has not made the exact same Special Travel Arrangement, you will most likely not be on the same flight itinerary due to your differing travel dates and/or destinations; this is to be expected even if you are traveling from the same domestic home gateway.
DG’s Travel Protection plan does not provide coverage during any Special Travel Arrangement days.
If you book a Special Travel Arrangement and in doing so elected to alter your arrival or departure flights in any way, DG is unable to arrange airport transfers for you; you are then responsible for arranging your own transportation to the first accommodation at the beginning of the program and back to the airport at the end of the program. In order to qualify for an airport transfer at the beginning of the program, you must arrive from your domestic home gateway to your program’s international gateway on the scheduled start date as published. To qualify for an airport transfer at the end of the program, you must depart back to your domestic gateway from your program’s final gateway on the scheduled end date.
It is your responsibility to review the published itinerary and to make your own arrangements to arrive in time for the first scheduled overnight and program activities, and to depart following the scheduled end date. Please review the itinerary closely as program activities often begin on day 2 or day 3 of the itinerary as specified, based on time zone differences and travel times to said destination from your domestic home gateway.
You must start and finish your trip at the same domestic gateway. For example, you may not fly out of Boston and return to New York.
DG cannot arrange extended layover requests. For example, if you are flying from Paris to Los Angeles, you may not stop over in New York for two days.
If you book your tour fewer than 90 days prior to departure, you must submit your Special Travel Arrangement request at the time of enrollment.
It is your responsibility to review your Special Travel Arrangement for accuracy. You must submit any changes or additional requests prior to 90 days before departure. At 90 days prior to departure, all Special Travel Arrangement requests are considered final. After this point, changes to travel dates, destination cities, or any other adjustments are subject to penalties or fees determined by the airline; you are responsible for any such costs.

What type of accommodations will I be staying in?

Depending on the specific program type, participants will either be staying in homesteads or in group lodging in a B&B, private house, or 2 to 3 star hotel or similar. All properties are either centrally located or are otherwise located close to public transportation for access to the city-center; DG does not guarantee that accommodations will be in the city-center. Please note that accommodations abroad may not have amenities such as elevators, air conditioning, or Wi-Fi.

What is Standard Lodging?

Standard lodging, which is included in the price of the trip, is a minimum of two, up to six people per room. You will be staying in twin, double, shared double, or bunk beds, with other DG travelers of the same gender from your group. Each room will have a private bathroom which is to be shared among roommates. Roommates are chosen randomly, unless a traveler requests a specific roommate; see the next section for details about submitting roommate preferences. Please note: any roommate or lodging upgrade requests must be submitted no later than 60 days prior to departure. DG cannot guarantee the availability of lodging upgrades on any given program.

Can I request roommates?

Yes, you can request roommates upon enrollment or through your online account until 60 days prior to departure.

What is a Private Room Upgrade?

We offer two options for a Private Room Upgrade:
1.) You may request to be placed with a traveling companion in private rooming.
2.) You may request a single room (without a roommate.)

Both types of upgrade requests are subject to availability at all accommodations on tour and cannot be guaranteed. All Private Room Upgrade requests must be submitted before 60 days prior to departure via your online account. Please note that certain programs do not allow for Private Room Requests due to availability constraints at the accommodations used.

What happens if my Private Room Upgrade is not approved?

When you submit a Private Room Upgrade request upon enrollment, it will automatically reflect on your account and the charges outlined below will be added. If we are unable to accommodate the request due to availability constraints (see “What is a Private Room Upgrade” section directly above), a DG representative will contact you to discuss your options.

You can also submit a Private Room Upgrade request until 60 days prior to your departure. After you submit your request, the associated charges will be added to your account indicating that we have received it and are reviewing availability. In the event that we are unable to accommodate your upgrade preference due to availability, an DG representative will notify you. Your account will be automatically adjusted to reflect Standard Lodging, and the upgrade costs will be removed from your account. Room upgrade costs are not refundable at less than 60 days prior to departure.

What else should I know about requesting a Private Room Upgrade with a roommate?

In order to process the upgrade, it is required that both travelers submit separate requests through their online account. Rooming style for this type of upgrade will consist of either twin beds or a shared double bed. This type of lodging upgrade is for an additional fee.

What else should I know about requesting a Private Room Upgrade for a single (without a roommate)?

Rooming style will consist of either a twin or double bed. This type of lodging upgrade is for an additional fee.

What are sleeping arrangements on cruises and overnight ferries?

Overnight ferries and cruises provide cabins. These contain up to six fold-out beds that come down from the wall. Private Rooming Upgrades and/or private bathrooms may not be available on overnight ferries. On rare occasions sleeping cabins on overnight ferries may not be exclusive to DG travelers and may be mixed gender.

What are optional excursions?

In order to provide choice and flexibility to our participants, DG offers these activities (for a supplemental cost) in addition to what’s already included on the itinerary. If you choose not to participate in an optional excursion, you will have free time.

Optional excursions require a minimum number of participants in order to run on tour; minimum enrollment requirements vary for each excursion and are subject to change. If your optional excursion is cancelled by DG on tour due to low enrollment, you will be refunded post-tour for the amount you previously paid to book that particular excursion.

When should I purchase optional excursions?

To secure a discounted price and guarantee your place on the excursion, most optional excursions need to be purchased by 30 days prior to departure. The majority of excursions can also be purchased during the program at a slightly higher price. However, exact booking deadlines for each excursion may vary and we recommend that you carefully review our website for optional excursion details. For example, there are a few optional excursions that must be purchased before the program no later than 60 days prior to your departure. Some optional excursions also have limited capacity, and reservations will be processed on a “first-come, first-served” basis. Please note that excursion prices and booking deadlines are subject to change.

Are optional excursions refundable?

As above, if DG cancels an optional excursion (due to low enrollment, for example) you will receive a full refund for the excursion after returning home from the program. 

When does the program officially start and end?

Each program begins when your flight takes off from the departure airport, and ends when your flight lands at the return airport; please note that there is no DG representative present at domestic gateways, on flights to/from the program, or after drop-off at the airport at the end of your program.

For those making their own flight arrangements, the program begins upon your arrival at the first DG-arranged accommodation and ends upon departure from the last DG-arranged accommodation, according to the itinerary. The official length of an DG program does not include any Special Travel Arrangements.

What happens if DG has to cancel or modify a program?

DG retains the right to cancel, modify or delay the program as a result of unforeseeable events that are beyond DG’s reasonable control, including but not limited to, acts of God, war (whether declared or undeclared), terrorist activities or threats of terrorist activities, instability in a destination country, incidents of violence, public health issues or quarantine or threats of public health issues, substantial currency fluctuations, strikes, government restrictions, fire or severe weather conditions, or any other reason that makes it impossible or commercially unreasonable or impracticable in the sole opinion of DG to conduct the program as originally contracted. If DG cancels the program for any such reason, you will receive an DG future travel voucher for all monies paid, less the non-refundable deposit and any additional non-refundable fees. Cancellation by DG for causes described in this section shall not be a violation of its obligations to any traveler. The voucher will be valid for 1 year from the time of issue. The value of this future travel voucher is non-refundable in the event of a cancellation from a rebooked program.

What if I am owed a refund?

Refunds, when applicable, will either be mailed via check or credited back to the card used to make the original payment. Refunds via check will be issued in the name that appears on the traveler’s account. Please allow four weeks for a refund to be executed. Refunds can only be made back to the same card or checking account used previously, and only up to the amount previously paid on that specific card or checking account. There will be a non-refundable $35 stop-payment fee for lost refund checks.

What about lost belongings?

DG is not responsible for loss of passports, airline tickets or other documents, or for loss of or damage to luggage or any other belongings. The traveler is solely responsible for all logistical and financial requirements necessary to replace lost belongings and personal documents.

What if I decide to leave a program early?

If you have travel protection and interrupt a program for a reason covered under the policy guidelines, you are eligible to submit a claim to the insurance provider for additional transportation costs and for reimbursement of unused land or water travel arrangements. All non-refundable fees, as outlined in the Cancellation Policy section, are considered Used Fees and are not eligible for reimbursement. All claims and benefits decisions are entirely at the discretion of the insurance provider.

What if I have dietary restrictions or a food allergy?

DG recognizes that some travelers may have dietary restrictions or severe food allergies. It is your responsibility to make DG aware of your needs in the appropriate section of the application/registration form online, and we will do our best to ensure that our suppliers are informed of your dietary requirements. However, we cannot guarantee that all requests will be accommodated. Travelers are responsible for making their own arrangements for all in-flight meals.

What if there is a Travel Warning issued in the destination I am traveling to?

In the event the U.S. Department of State issues a Travel Advisory Level 4 within 60 days of your departure, stating that Americans should not travel to any location or locations included in the tour itinerary, you may change the travel dates of your current tour or work with DG to select a new tour. If the new tour has a higher price, you will be required to pay the difference as a condition of traveling.

If travelers do not pay in full upon enrollment or choose one of our financing options, they will be enrolled in the Manual Payment Plan, and a $50 plan fee will be applied.
Travelers on the Manual Payment Plan must provide a valid email address and are subject to the following payment schedule:

An initial payment of $450 is due upon booking and the following payment schedule applies:

If the traveler elects to add Travel Protection to their account (when applicable), payment for the Travel Protection plan is due at the time of enrollment

Additional payments can then be paid at the traveler’s discretion up until the final payment date

Final balance due at 90 days prior to departure

A late fee of $95 will be assessed for any missed payment. All late fees are non-refundable.

A non-refundable $35 fee will be assessed each time a payment is returned or declined.

Travelers are responsible for making on-time payments per the schedule above. Failure to make payments on time may result in tour cancellation.

All payment due dates refer to the dates by which each payment must be received by DG.

DG reserves the right to cancel the traveler’s reservation if any payment is past due in which case standard cancellation fees apply.

Travelers can pay by direct debit or with ATM/debit cards or credit cards with the Visa or MasterCard logo.

The cancellation policy outlined below takes into consideration the costs DG incurs long before groups ever depart. Notice of cancellation from an DG tour will only be accepted from the participant. The date of cancellation will be determined by the date on which DG receives notice.

Refunds, if applicable, can be issued by check to the person whose name appears on the account or issued back to the credit card(s) used to make prior payments (up to the original amount charged per credit card account). In order to qualify for refunds in accordance with DG’s standard cancellation policy, all payments must be received on time. Non-refundable service fees will be deducted from the refund amount.

What are non-refundable service fees and charges?

Non-refundable service fees and charges include but are not limited to enrollment deposit, travel protection, late enrollment fees, name change fees, declined credit/debit card fees, late payment fees, manual payment fees, returned check fees, and stop payment fees, and any non-recoverable, pre-paid expenditures made on participant’s behalf by DG.

The full amount paid upon enrollment is refundable if you cancel in writing within 48 hours of booking the tour. After 48 hours, the deposit is non-refundable and the following standard cancellation fees apply.

If you are booking 30 days or less prior to the scheduled departure date for your trip, you are required to pay in full at the time of booking and standard cancellation fees then apply; you are not eligible for the 48-hour risk-free period.

Based on the date DG receives written notification of your cancellation, you will be refunded for balance paid minus the cancellation fee and any non-refundable fees. (See refundable and non-refundable fees and charges description above for more details.) In addition to notifying us of your cancellation in writing, we also recommend you call so that we can best review your options.

Cancellation Fee Based On Days Prior to Departure

30 days or less = Fee is the full balance paid
31-60 days = $1500
61-89 days = $1000
90-364 days = $450
365+ days = $150

The terms and provisions of these Booking Conditions supersede any other warranties, representations, terms or conditions, unless they are expressly stated within a Booking Conditions Addendum or in a letter signed by a DG officer.

Release & Agreement

I (or parent or guardian if enrollee is under the age of 18) am an enrollee for a Diversity Global program. By signing or electronically submitting the Diversity Global Application, I understand and agree to the following:

I acknowledge and understand that my program is marketed by Diversity Global, LLC, and is operated outside of the U.S. by Diversity Global Institutes, Inc.

Diversity Global, LLC, Diversity Global Institutes, Inc., and affiliated companies, partners and any companies acting on their behalf, along with their officers, directors, employees, independent contractors, agents, and authorized representatives (collectively referred herein as “DG”) do not own or operate any entity which provides goods or services for my program, including, for example, arrangements for or ownership or control over hotels, houses, apartments or other lodging facilities, tour directors, airline, vessel, bus or other transportation companies, local ground operators, visa processing services, providers or organizers of additional excursions, food service or entertainment providers, etc. I acknowledge that all such persons and entities, specifically the Program Director assigned to my program, are independent contractors and not employees of or employed by DG.

Without limitation, DG is not responsible for any injury, loss or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, force majeure, acts of government, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal, terrorist or threatened terrorist activities of any kind, overbooking or downgrading of accommodations, structural or other defective conditions in houses, apartments or other lodging facilities (or in any heating, plumbing, electrical or structural problem therein), mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, insects or pests, sanitation problems, food poisoning, epidemics or the threat thereof, disease, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, or any negligent or willful act or failure to act of any third party, or for any other cause beyond the direct control of DG.

I agree to release DG from, and agree not to sue DG for, any and all claims, of any nature related in any manner to my participation in an DG-sponsored program, including but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligence or wrongful death or any statutorily based claim. I hereby unconditionally and unequivocally waive any and all claims and demands for all damages, losses, costs and expenses of any nature whatsoever (including attorneys’ fees) on account of or arising out of any and all personal injury, death, bodily injury, mental anguish, emotional distress, property or other damage that I may suffer from any cause whatsoever related in any way to my participation in any DG-sponsored program. I further agree to release DG from any and all decisions to cancel, modify or delay the tour as a result of unforeseeable events that are beyond the reasonable control of DG, that make the tour impossible or commercially unreasonable or impracticable to conduct, or which become necessary or advisable so as to increase the quality of the program.

I acknowledge and agree that this release includes and applies to activities not offered by DG on my program that may be considered risky including, but not limited to, parasailing, paragliding, parachuting, skydiving, scuba (unless certified), and the use of motorbikes, mopeds, scooters and all-terrain vehicles (ATVs).

I understand that travel in other nations is not similar to travel within the United States. Programs outside the United States can involve inconvenience and risk, including, but not limited to, forces of nature, geographic and climatic conditions, different hygienic standards, infrastructure problems (including road maintenance, transportation delays and accommodation condition), civil unrest, vandalism, crime, political instability and terrorism. Medical services or facilities may not be readily available or available at all during all or part of a program and, if available, may not be equal to standards in my home country. I assume all risk of bodily injury, death, emotional trauma, property damage, inconvenience and/or loss resulting from negligence or any other acts of any and all persons or entities, however caused, including, but not limited to, those risks mentioned above. It is my intention fully to assume all of the risks of travel and participation in the program and to release DG from any and all liabilities to the maximum extent permitted by law.
DG shall have no liability or responsibility for me whatsoever when I am absent from DG-supervised activities or for non-DG supervised activities, such as free time, visits to friends or relatives, Special Travel Arrangements, or during stay-ahead, stay-behind or any optional periods or activities when not escorted by a Program Director.

My program begins with the takeoff from the EF departure airport and ends upon completion of the flight back to the origination (or other arrival) airport. If I have chosen to opt out of the flight inclusion, I understand that my program begins with my arrival at the first accommodation arranged by DG on my itinerary and ends with my departure from the final accommodation arranged by DG on my itinerary and does not include flights between cities.

The air carrier’s liability for loss of or damage to baggage or property, or for death or injury to person, is subject to and limited by the airlines’ contract of carriage, its tariff, the Montreal Convention or Warsaw Convention and their amendments or both.

DG reserves the right to refuse or cancel my registration at its sole discretion. In such event, the Standard Cancellation Policy and associated fees as outlined in the Booking Conditions apply.
I agree to abide by DG’s regulations and the directions of my Program Director and DG’s personnel during my tour. These regulations includes but are not limited to prohibitions on hitchhiking, the driving or renting of any motor vehicle, possession and/or usage of drugs, overindulgent alcohol consumption, disruptive actions to the program group, damage to hotel property, or causing or threatening to cause physical harm to another person. I understand and agree that DG may dismiss me from the program at any time and at my sole expense for the failure to follow such rules or directions or for any other reason that DG deems in its sole discretion requires my dismissal from the program. I understand that in the event I am dismissed from the program for any reason, I waive the right to a refund of any part of my program price, and that DG may then send me home at my own expense. DG is not responsible for arranging my transport home.

I agree to abide by all local laws when abroad, including those concerning drugs and alcohol. I understand that if I abuse or disobey such laws, even unintentionally, I waive my right to a refund of any part of the program price, and DG may send me home at my own expense. I also understand that should local authorities be involved, I will be subject to the laws of the country I am visiting. Actions resulting in incarceration will result in immediate termination from the program, and I agree to waive the right to a refund of any portion of my program price. DG is not responsible for any legal fees or arrangements.

If I become ill or incapacitated, DG and its employees may take any action they deem necessary for my safety and well-being, including securing medical treatment and transporting me home at my own expense. DG retains the right, in its sole discretion, to contact the Emergency Contact listed on my enrollment form with regard to health issues or any matter whatsoever that relates to my program. These rights transcend any and all privacy regulations that may apply. In the event of a medical emergency, DG will attempt to cause appropriate treatment to be administered, and I authorize DG to do so. DG, however, makes no warranty that it will be able to cause effective (or any) emergency treatment to be administered or to be timely administered and DG will not be responsible for monitoring any health care that I may necessitate.

I understand and agree to abide by the time scheduled by my Program Director for departures from itinerary locations, including city departures. Failure to be on time for a scheduled departure may result in the Program Director and program group leaving without me, and I will have to make my own arrangements at my own expense to reconvene with the group. DG is not responsible for arranging such transportation.
DG has the right to make changes in program itineraries and departure dates, and to modify transportation arrangements, including the use of substitute airlines. In the event of such changes, refunds will be given only in accordance with the provisions of the Booking Conditions for a DG program.

It is my responsibility to secure the necessary travel documents (e.g., passport and visa[s]) for all locations on my program (including locations visited during transit) unless specifically arranged for the group by DG. Failure to do so does not constitute grounds for a refund except as provided in the Standard Cancellation Policy outlined in the Booking Conditions for a DG program.

DG is not responsible for loss of passports, airline tickets, or other documents, or for loss of or damage to luggage or any other passenger belongings. In the case of a lost paper airline ticket or missing DG booked flight, I acknowledge that I am solely responsible for meeting the airline’s requirements (both logistical and financial) for ticket replacement.

I will be required to pay for any phone calls or incidental personal expenses that I incur at hotels or other accommodations, as well as for any damage I cause to hotel rooms, buses, or other property.

I understand and acknowledge that this program has been designed for persons aged 18 to 30, as reflected in the pacing, content, accommodations, and other aspects of the program.

This Release and Agreement and the Booking Conditions for a DG program constitute the entire agreement between DG and me with reference to the subject matter herein, and I do not rely upon any promises, inducements or agreements not herein, including but not limited to any oral statements made to me by any agents or employees of DG. This agreement may be amended or modified only in a writing signed by DG. The waiver by DG of any provision of this agreement shall in no way affect the remaining provisions of this agreement, and this agreement shall be interpreted as if such clause or provision were not contained herein.

This agreement and performance hereunder shall be governed in all respects, by the substantive laws of the Commonwealth of Puerto Rico. In the event of any claim, dispute or proceeding arising out of my relationship with DG, or any claim which arises between the Parties, whether or not related to this agreement, the literature for the trip or the trip itself, it shall be resolved solely in courts of the Commonwealth of Puerto Rico.

DG or its representatives, agents or consultants may use any photographic, film, digital, or video likeness taken of me, any of my comments while on a DG program, and any of my photographic, film, digital, or video content shared by me with DG through any format for future publicity or marketing without compensation to me and also may use my contact information for future EF promotions.

Electronically submit (or sign if paper application) your Diversity Global Application only after you have read in full and understand the contents and effect of this Release & Agreement.

If your application is taken over the phone, you must complete the program application immediately to agree to this agreement.

Failure to agree to the Booking Conditions and Release & Agreement will result in you forfeiting your travel, and you will be subject to the Standard Cancellation Policy in Diversity Global’s Booking Conditions.